Our Solution | Otter Health
Physician-led utilization management powered by evidence-first clinical intelligence
Otter Health provides rapid, decision-level analysis of physician adherence to Standard of Care. This enables no-touch utilization monitoring for risk-bearing entities and powers hard UM relief models for providers and patients. A win win win.
The Standard of Care (SoC) Engine:
Every physician decision is automatically analyzed against gold-standard evidence.
01
Standard of Care Concordance classification for every clinical decision
02
Transparent explanations with targeted clinical references
03
Missing data detection to identify gaps in clinical records
Standard of Care Concordance Classification
Services are deemed concordant with gold-standard evidence or not and documentation missing crucial data is flagged.
Transparent clinical rationales
Clear explanations provide the basis of evidence concordance decisions supported by targeted references
Automated missing data flagging
Missing data detection to identify gaps in clinical records
Payer/Provider Performance Dashboard
Visibility that drives accountability
For Payers
Hospital, group, physician, and code-level performance visibility.
Identify patterns of low-value care as soon as they appear, both within and beyond the scope of traditional UM controls.
For Providers
Crystal-clear view of SoC performance and feedback.
Analysis rationale and transparency
Appeal and feedback mechanisms for bi-directional accountability
Intelligent Notification System
Timely, Actionable Engagement
The right message, to the right place, at the right time.
Multi-channel alerts keep providers and payers informed when performance slips or action is needed.
Performance Improvement Tools
Evidence-Based Behavior Change
Accountability without support doesn't work. Deliver targeted, panel-specific continuing medical education and motivate improvement with validated behavioral science strategies
Targeted evidence and clinical references
Panel-specific CME modules
Peer comparison analytics